Privacy policy

Protection of our website user information is the top priority and we do our best to ensure security of your personal data provided to us when you visit our website and send messages.

This Privacy Policy sets out the principles and extent of processing your personal data, your rights, and our obligations as the controller of your data.

We apply state-of-the art technical measures and organisational solutions ensuring a high level of your personal data security and protection against unauthorised access.




The controller of your personal data is MAEM Sp. z o.o., ul. Bociana 22, 31-231 Kraków; telephone: +48 12 415 08 16

Data protection officer

You may contact the designated data protection officer at:

Purpose and basis of processing

Processing of your personal data to the extent mentioned above (Article 6 paragraph 1 point (f) of the GDPR) will be carried out for the purpose of correspondence.

Recipients of personal data

Your data may be disclosed only to entities authorised to receive them by law and to cooperating entities pursuant to relevant agreements (e.g. IT, legal, hosting services providers).

Data retention period

Your data will be retained till the correspondence has been completed or for the period of time required by law.

Rights of the data subjects

You have the right to:

    ✓  access your personal data and receive their copies;

    ✓  correct (rectify) your personal data;

    ✓  limit your personal data processing;

    ✓  have your personal data erased;

    ✓  have your personal data transferred;

    ✓  lodge a complaint with the President of the Personal Data Protection Office in Poland (sent to the address of the Personal Data Protection Office at ul. Stawki 2, 00-193 Warszawa).

When personal data are required

Although provision of personal data is voluntary, it is necessary to provide them when you want to receive a response to your message.




The Controller of your personal data processed as part of the establishment of cooperation is MAEM Sp. z o.o. with its registered office in Krakow, at ul. Bociana 22a, 31-231 Krakow.

You can contact the Controller by writing to the email address: or by calling the telephone number: +48 12 419 00 10.

Data Protection Officer

For all matters relating to personal data protection, you can contact the designated Data Protection Officer by writing to the following email address:

Purpose and basis of processing

In accordance with the provisions of the Act of 23 April 1964 – the Civil Code and the provisions of the tax law, in connection with Article 6(1)(b), (c) of the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation, hereinafter: GDPR);

personal data is processed for the purposes of:

    ✓  implementation and settlement of the contract,

    ✓   sales, implementation of the complaints process,

    ✓  the establishment, assertion and defence of mutual claims.

The data of the persons indicated for contact and representing and Contractor/Mandatary shall be processed on the basis of Article 6(1)(f) of the GDPR (fulfilment of the Controller’s legitimate interest), in order to ensure that the Controller and his employees can be contacted in order to perform the contract. Persons representing the Contractor, whose data is processed on the basis of Article 6(1)(f) of the GDPR, have the right to object.


Recipients of personal data

Recipients of your data may be:

    ✓  entities authorised to obtain personal data under the law,

    ✓  entities cooperating with and providing services to the Controller (including: software providers, DPO support, entities providing legal services,  archiving and disposal of data media, hosting, etc.).

Data retention period

The data shall be stored for the duration of the contract and the period for the retention of accounting documents indicated in the regulations and subject to this period if the data was processed for the purpose of vindicating a claim (e.g. in debt recovery proceedings) - for the period of the statute of limitations for claims under the Civil Code.


Rights of data subjects

You have:

    ✓  the right to access your data and to receive a copy of it;

    ✓  the right to rectify (amend) your personal data;

    ✓  the right to restrict the processing of personal data;

    ✓  the right to lodge a complaint with the President of UODO (to the address of the Personal Data Protection Office, 2 Stawki Street, 00 - 193 Warsaw).


Information on data requirements

Your provision of personal data is necessary for the conclusion and execution of the contract/order.

No decisions are made by automated means, i.e. on the basis of automated data analysis.

Data may be transferred outside the European Economic Area, however, this transfer shall take place to countries providing an adequate level of protection or as required by the provisions of the GDPR.




Please be informed that pursuant to Article 13 of the General Data Protection Regulation of 27 April 2016 (OJ L 119, 4.5.2016):

1.  controller of your personal data is MAEM Sp. z o.o., ul. Bociana 22, 31-231 Kraków,

2.  in all matters relating to your personal data processing and protection you may contact the designated data protection officer at:;

3. Your personal data will be processed based on:

    ✓  Article 6 paragraph 1 point (a) of the General Data Protection Regulation of 27 April 2016 ("GDPR"), for the purpose of sending information on new products and services as well as promotions to your e-mail address, if you agree

4. recipients of your personal data will only be:

    ✓  entities authorised to obtain personal data by law,

    ✓  entities cooperating with and providing services to MAEM Sp. z o.o., ul. Bociana 22, 31-231 Kraków;

5. your data will be retained:

    ✓  for the duration of newsletter subscription and for the time in which the controller is pursuing its marketing policy or until you withdraw your consent;

6. you have the right to:

   ✓  access your personal data and receive their copies,

   ✓  correct your personal data,

   ✓  withdraw your consent at any time, with the lawfulness of processing based on consent before its withdrawal not being affected,

   ✓  have your personal data erased,

   ✓  limit your personal data processing,

   ✓  have your personal data transferred,

   ✓  lodge a complaint with the President of the Personal Data Protection Office in Poland;

7. provision of data is fully voluntary, however if you do not agree to it, we will not be able to send any information to you;

8. We will not conduct profiling of your data.


We use remarketing in our online advertisements to reach persons who have visited our website: at least once and have not taken a specific action, e.g. have not signed up to the newsletter. We do it to increase the website traffic, encourage the user to sign up to MAEM newsletter, remind the user of the existence of MAEM website and offer. Third-party providers, including Google, use cookies to show advertisements based on the user's previous website visits.

Cookies used for advertising enable Google and its partners to show specific advertisements to users based on their visits to our website.

You may opt out of seeing personalised advertisements in your Ads Settings. You may also block third party cookies used for personalised advertising. Simply visit

Information on our website usage obtained with the use of cookies will be sent to and stored on servers in the United States.

Legal basis for the service:

Article 6 paragraph 1 point (f) of the General Data Protection Regulation of 27 April 2016 ("GDPR") - in the legitimate interest, targeting advertisements to the website visitors by showing them personalised advertisements when they visit other Google Display Network websites.



To make this site work properly, we sometimes place small data files called cookies on your computer or other device. Most websites do this too.

What are cookies?

A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. As a result, the website may remember your actions and preferences (such as login, language, font size and other display preferences). Thanks to this, you do not have to keep re-entering them whenever you come back to the site or browse from one page to another.

Are cookies safe?

Cookies are completely safe because they:

do not identify the user or establish its identity

can only be accessed by the server that initiated them

do not affect the way the computer and mobile devices work

How do we use cookies?

We use Google Analytics and Google AdWords cookies to:

analyse our website traffic

optimise the appearance, content and the way our website works

measure our marketing campaigns effectiveness

provide personalised advertisements

What type of cookies do we use?

On our website, we use two different types of cookies:

session cookies which are stored in temporary memory until the user exits the site or closes the Web browser

permanent cookies which are stored until they expire or are deleted from the Web browser

How to control cookies?

You can control and/or delete cookies as you wish – for details, see You can also delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.